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Lending Library

Request Materials Today

Looking for access to a variety of training and human resource materials? Look to WORKFORCE CENTRAL FLORIDA’S Lending Library. The Lending Library is offered at no cost and allows you to simply “check out” human resource-related material to enhance your business and reduce your training costs.

Available in DVD, video, CD-ROM, cassettes and workbooks, here is what’s you may choose from:
(ca = cassette cd = CD-Rom v = video wb = workbook)

ResourcesStatus
Business: Access – Video Professor, Volumes 1,2,3 (cd)Available
Business: Excel - Video Professor, Volumes 1,2,3 (cd)Available
Business: Outlook – Video Professor, Volumes 1, 2, 3 (cd)Currently unavailable
Business: PowerPoint – Video Professor, Volumes 1,2,3 (cd)Available
Business: Publisher – Volumes 1,2,3 (cd)Available
Business: Word - Video Professor Volumes 1,2,3 (cd)Available
Business: Concrete Field Testing – Technician Training (cd)Available
Business: The Basics of Business Etiquette (v, wb, ca)Available
Business: Writing for Business Results (v, wb)Available
Communication: Controlling Interruptions: How to free up an hour a day (v)Currently unavailable
Communication: Communicate and Win, Win, Win (v)Available
Communication: How to Develop Effective Communication Skills (v, wb)Available
Communication: Accent Reduction Workshop for Professional American Speech (cd, bk)Currently unavailable
Communication: The Basics of How to Plan, Write and Give a Winning Presentation (dvd, bk)Available
Conflict Resolution: How to Handle Difficult People–Volume 1 and 3 (v, wb)Currently unavailable
Conflict Resolution: How to Deal With Difficult People – Volume 3 (v)Currently unavailable
Customer Service: Winning Customer Loyalty: Volume 1 - Eliminate Customer Turn-off (v, wb, ca)Available
Customer Service: Winning Customer Loyalty: Volume 2 – Exceeding Customer Expectations (v, wb, ca)Available
Customer Service: Delivering Knock Your Socks Off Service (bk)Available
Customer Service: The Power of Customer Service (v, wb)Currently unavailable
Dealing with Change in the Workplace: Who Moved My Cheese? (bk)Available
Dealing with Change in the Workplace: Who Moved My Cheese? Program Kit: Part 1 (bk, cd, dvd, wb)Currently unavailable
Diversity: How to Deal with Cultural Diversity in the Workplace (v, wb, ca)Available
Diversity: Sexual Harassment: Serious Business (dvd)Currently unavailable
Diversity: Its Not Just About Sex Anymore: Harassment & Discrimination in the Workplace (v, dvd, wb)Available
Human Resources: A.C.T. with Integrity: Real Situations for Discussion (v, dvd, wb)Currently unavailable
Human Resources: Be S.A.F.E. (Not Sorry): Preventing Violence in the Workplace (v, dvd, wb)Currently unavailable
Human Resources: BLR Family and Medical Leave Act Compliance Guide (bk)Available
Human Resources: BLR SmartPolicies….Prewritten Personnel Policies (cd,bk)Available
Human Resources: Human Resources: BLR SmartJobs….Job Descriptions (cd)Currently unavailable
Human Resources: Human Resources: BLR Salary Search (cd, bk)Currently unavailable
Ice Breakers: The Muppets in.…IntroductionAvailable
Ice Breakers: The Muppets in….Leo and the MonsterCurrently unavailable
Ice Breakers: The Muppets in….The Safety ZoneAvailable
Ice Breakers: The Muppets in....How to End a MeetingCurrently unavailable
Leadership: Fish! Catch The Energy, Release The Potential (bk, v)Currently unavailable
Leadership: Contagious Leadership: Learning The Art of Successful Leadership (bk)Available
Leadership: Fish! A Remarkable Way to Boost Morale and Improve Results (bk, dvd)Currently unavailable
Legal Briefs: Recruiting and Hiring (v, dvd, wb)Currently unavailable
Legal Briefs: Workplace Violence (v, dvd, wb)Available
Legal Briefs: The ADA: Tough Questions & Straight Answers (v, dvd, wb)Available
Legal Briefs: Substance Abuse (v, dvd, wb)Available
Legal Briefs: Harassment and Discrimination (v, dvd, wb)Available
Legal Briefs: Discipline and Termination (v, dvd, wb)Currently unavailable
Legal Briefs: The Family and Medical Leave Act (v, dvd, wb)Currently unavailable
Legal Briefs: Workplace Privacy: Does it Really Exist? (v, dvd, wb)Available
Miscellaneous: Meetings in a Box: Setting up a Successful Safety Committee (cd)Available
Motivational: Do Right with Lou Holtz (v)Available
Motivational: Do Right II with Lou Holtz (v)Available
Performance: Manage Your Time Better (dvd)Currently unavailable
Performance: Empowerment – Achieving Peak Performance Through Self-Leadership (bk)Currently unavailable
Performance: Serious Performance Consulting (bk)Available
Performance: Performance Basics (bk)Currently unavailable
Performance: Adventures in Attitudes: A Guided Program for Achieving Personal and Professional Success (bk)Currently unavailable
Supervising: Succeed By Listening: A Step By Step Approach to Better Communication (v, wb, ca)Currently unavailable
Supervising: The New Supervisor: Skills for Success (v, wb, ca)Available
Supervising: How to Supervise People: Techniques for Getting Results Through Others (v, wb, ca)Currently unavailable
Supervising: Keeping Good People: Strategies for Solving the Dilemma of the Decade (ca)Available
Supervising: The Leader in You; How to Win Friends, Influence People, and Succeed in a Changing World….Dale Carnegie & Associates, Inc. (ca)Available
Supervising: Keeping Good People: Breakthrough Retention Strategies (v)Available
Teamwork: Teams Terrific (v)Currently unavailable
Teamwork: Team Building Volumes 2 and 3 (v CareerTrack Publications)Available
Teamwork: We’ve Got to Start Meeting Like This, How to Reach for Results in Every Team Meeting (bk)Available
Telephone Skills: Telephone Skills at Work (v, wb)Currently unavailable
Training: Improving On-the-Job Training and Coaching (bk)Currently unavailable
Training: Trainer’s Workshop Series: New Supervisor (bk, cd)Currently unavailable
Training: Trainer’s Workshop Series: Customer Service (bk, cd)Currently unavailable
Training: Trainer’s Workshop Series: New Employee (bk, cd)Currently unavailable
Training: Trainer’s Workshop Series: Leading Change (bk, cd)Currently unavailable
Training: Trainer’s Workshop Series: Leadership Training (bk, cd)Currently unavailable
Training: Trainer’s Workshop Series: Coaching (bk, cd)Available
Training: Trainer’s Workshop Series: Innovation (bk, cd)Available
Training: Trainer’s Workshop Series: Sales (bk, cd)Currently unavailable
Training: Trainer’s Workshop Series: Communication Skills (bk, cd)Available
Training: Trainer’s Workshop Series: Diversity (bk, cd)Currently unavailable
Training: Trainer’s Workshop Series: Project Management (bk, cd)Available

Reservation Form

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WCF is dedicated to making our Lending Library a valuable Resource in the community. If you have any suggestions about additional material you would like to see in our library, please contact us at LendingLibrary@wcfla.com or (407)531-1222.

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